Blockage Reporting
Although preventative maintenance is done on a regular basis, sewer main blockages can occur. If you suspect a sewer main back-up or have a blocked sewer connection, during normal working hours 7:30 a.m. to 4 p.m. on weekdays call 413-567-3400. After normal working hours and on weekends, call the Police Department at 413-567-3311. For more information, review our
FAQs.
Infrastructure Maintenance
In an effort to maintain and upgrade the town system, the Public Works Department continually upgrades water and sewer infrastructure with replacement of older water lines, hydrants, and related facilities. The project funds are approved by residents at town meetings. The department also maintains a 1 million-gallon water storage tank located off Academy Drive, which is used to improve pressure to the easterly area of the town.